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Why law firm support service groups don’t add value, and how to fix this
Many support service groups in law firms do a fair job of delivering their services and work hard at doing it, but beyond that, do not ‘add value’. That is a fairly common observation we have when we...
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Losing high calibre lawyers or staff – don’t see it for what it isn’t
Like finding the toilet roll empty, or getting a puncture, some things never come at a good time. But, of course, these things do happen so most of us have learned to respond with equanimity and of...
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